Faq’s

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Frequently Asked
Question

Our goal is to exceed our clients’ expectations
by providing on time and efficient solutions.

What locations do you ship to?

Worldwide
What is your shipping policy?

We have our own delivery trucks for the Greater Montreal area. We use a variety of major Couriers for deliveries outside of our local area. We can also ship on your courier account.
Can you source products from manufacturers that aren’t found on your website?

Yes, we specialize in sourcing hard to find and obsolete parts.
How do I place an order?

Pease send us an email to sales@fordelectrique.com and we will send you a formal quote with payment instructions.
How do I submit a request for quote (RFQ)?

You can request a quote by either filling out our contact form, emailing sales@fordelectrique.com, or calling us at 1-866-414-3673

How long have you been in business?

We have been in business since 1959
What forms of payment do you accept?

We accept all major credit cards, wire-transfers, Pay-Pal, interac e-transfers, and offer Net 30 terms after approval.
What are your hours of operation?

Monday to Friday from 7:30am-4pm EST.
Where are you located?

Our head office is in Montreal, QC Canada. We also have an office in Champlain, NY USA.
Do you offer local order pick ups?

Yes, pick ups available at our Montreal location during regular business hours.

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